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Online Banking

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Personal

Online Banking FAQ's

  • What is Online Banking?
  • What can I do with Online Banking?
  • Is any of my personal information stored in the Online Banking product?
  • How current is my banking information?
  • What accounts will I be able to access trough Online Banking?
  • How much account information can I view at once?
  • Can I view my account details in more than one way?
  • What formats can I download my transaction history in?
  • When can I use Online Banking services?
  • What is required to use the Online Banking product?
  • How do I access Online Banking?
  • What happens if I forget or lose my password?

Q: What is Online Banking?

A: Online Banking is a tool that allows you to use a personal computer with an Internet connection to conduct your banking online.

Q: What can I do with Online Banking?

A: You can view account balances and transaction history, transfer money, and much more.

Q: Is any of my personal information stored in the Online Banking product?

A: Yes, the Online Banking product stores your User ID, Password and user preferences.

Q: How current is my banking information?

A: Your account information is updated every business day with new transactions that were posted to your account the previous business day.

Q: What accounts will I be able to access through Online Banking?

A: You can access your checking, savings and loan accounts from Online Banking. Our Online Banking product is intended to give you as much access, security, and versatility as possible.

Q: How much account information can I view at once?

A: The system will automatically show the current month's transactions and information. However, by selecting User Preferences, you can choose to view the current month and the previous month. Or, you can choose to view your account from the current date to same date of the previous month.

Q: Can I view my account details in more than one way?

A: Yes, you can view your accounts by date, check number, payee, amount or balance in ascending or descending order.

Q: What formats can I download my transaction history in?

A: Online Banking supports download to Quicken™ and Microsoft Money™.

Q: When can I use Online Banking services?

A: With Online Banking, you have access to your account information 24 hours a day, 7 days a week!

Q: What is required to use the Online Banking service?

A: All you need to use Online Banking is a secure browser that supports 128 bit encryption, such as Microsoft Internet Explorer®, Netscape Navigator® or America Online®. You can use any computer that has Internet access.

Q: How do I access Online Banking?

A: If you have an existing Harbor National Bank checking, savings or loan account, you must first complete the Online Banking registration form and submit it to us. Once your registration is received we will process your request, which may take up to 3 business days. You will receive your user ID and password at the initial registration. After 3 business days, you may log into your account through our website. If you have any difficulty with this process, please Contact Us.

Q: What happens if I forget or lose my password?

A: Just call us and we will take you through the steps needed to get back into the system immediately.

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